I am / have been so very impressed with the work ethic shown by Leigh in the four days that he has been at my property repairing the blocked drainage and broken pipes. I am recently retired and have not seen before in my working life a superior work ethic from a trades person. This was the first time I have contacted the 'person in charge' to compliment one of his employees and is an indication of how impressed I was.
Leigh works very hard from the beginning of the day to the end. He appears to have justifiable pride in the quality of work achieved. I particularly also admire his ability to explain very clearly the problems encountered and he 'sounds me out' on possible desirable solutions. I am continually kept in formed of the progress. My brother 'dropped in' on one such occasion late this afternoon when Leigh was 'going through' with me how the final stages of the works would be completed. My brother remarked to me when we went inside the exact same comments. My over all feeling was that his employer would have absolute confidence in the quality of work Leigh achieved and would have minimal need for supervision. Further, I am sure Leigh would also keep his employer informed and seek advice.
Rob also joined Leigh during the day and Rob also demonstrated very similar 'hard work' characteristics. They worked extremely well together.
I would like to take this opportunity to express my gratitude for the great service that your company provided me regarding my blocked sewage system. My initial telephone enquiry with you was conducted efficiently and your service tradesman arrived promptly. Aaron listened to what I told him, conducted his own investigation and then proceeded to remedy the problem with the minimum of fuss. He presented himself in a polite and professional manner and was very clear with the information that he gave me.
We just wanted to write to you and say thank-you for the great service. From the first phone call you and your team have been absolutely brilliant. You have all been extremely professional, patient with our silly questions and very friendly, the quick turn around (less than 24 hours) was just brilliant. We would especially like to thank the plumber who came Ryan who did a fantastic job and was very helpful and friendly.
You will be our first port of call for all our future plumbing needs, and we will have no hesitation in recommending you to our friends. Thank-you again, please pass this on to the rest of the team.
Shane, Christine & Elsie
For the best for your drain, sewer and plumbing needs across Melbourne, call and speak with the friendly team at Drains Direct today.